Maximize collections, eliminate denied claims, and free your team to deliver outstanding patient care with our specialized Practice-Web billing solutions.
TransDental specializes in comprehensive Practice-Web billing and revenue cycle management services designed exclusively for dental practices using Carestream Dental’s Practice-Web cloud-based practice management platform. Our proven methodologies help you collect more revenue, faster, while significantly reducing administrative complexity and operational costs.
Our Practice-Web-certified billing team optimizes your practice revenue through strategic claim management, proactive accounts receivable follow-up, and streamlined collection workflows that reduce A/R aging and accelerate cash flow.
With first-pass claim acceptance rates consistently exceeding 98%, we minimize costly denials and rejections through coding accuracy, comprehensive eligibility verification, and claim scrubbing protocols optimized specifically for Practice-Web.
Our certified Practice-Web specialists master every feature of Carestream Dental's powerful cloud-based platform to optimize billing workflows, customize financial reporting, leverage automation tools, and unlock advanced capabilities.
Free your front office staff from complex billing tasks and insurance headaches. We handle all insurance follow-ups, patient statement generation, payment posting, denial appeals, and collection activities so your team can focus on patient retention.
Stay current with constantly evolving insurance requirements, HIPAA security regulations, and dental billing best practices through our extensively trained billing specialists who receive continuous education in compliance matters.
Access comprehensive financial reports and critical KPIs in real-time through your Practice-Web system, providing complete transparency into collections performance, denial patterns, production analysis, and overall practice financial health.
Complete revenue cycle management solutions tailored specifically to your Practice-Web-based dental practice.
Thorough pre-appointment benefit verification confirms coverage status, deductibles, maximums, frequency limitations, and pre-authorization requirements to ensure accurate treatment planning and eliminate surprise denials.
Efficient electronic and paper claim submission with multi-stage validation ensures accurate CDT and ICD-10 coding, proper documentation, and HIPAA-compliant image submission to maximize reimbursement while maintaining compliance.
Accurate posting of all payments, adjustments, and credits in your Practice-Web system with daily reconciliation ensuring financial records remain current, deposits match perfectly, and discrepancies resolve immediately.
Proactive follow-up on outstanding claims and patient balances working aging reports strategically, pursuing delayed payments persistently, and implementing evidence-based collection strategies that maximize recovery.
Expert denial analysis with strategic appeal preparation identifies root causes, implements preventive corrections, and pursues every legitimately earned dollar through compelling appeals with complete clinical justification.
Professional patient statements with flexible payment plans and respectful collection communication improve payment rates through transparent billing, convenient online payment options, and early intervention strategies.
Detailed monthly reports covering collections performance, aging analysis, production metrics, and essential KPIs with benchmarks provide actionable insights and strategic recommendations for informed practice decisions.
Full-service insurance credentialing and CAQH maintenance handles applications, monitors deadlines, resolves any outstanding issues, and ensures your providers maintain active in-network status across all carriers and networks.
Professional Practice-Web insurance billing gives you more control, not less. Our Practice-Web specialists work directly within your existing system, i.e. your front desk stays focused on patients while we handle complex insurance follow-ups and claim denials behind the scenes.
We analyze your billing processes, identify revenue leakage, review denial patterns, and establish baseline metrics to measure improvement.
We develop a tailored implementation strategy addressing your specific challenges; typically completed in 24 to 48 hours with minimal disruption.
We provide role-specific training, hands-on support, and clear communication channels to ensure a smooth transition for your entire staff.
Your dedicated account manager conducts regular performance reviews, identifies opportunities, and delivers actionable insights to maximize partnership value.
TransDental offers revenue cycle management services designed for every dental specialty. We help you uncover hidden revenue opportunities, improve billing accuracy, and enhance your practice’s financial performance.
Schedule your free Practice-Web billing analysis and discover exactly how much revenue is slipping through the cracks in your practice.
TransDental’s Practice-Web billing and RCM services support diverse dental specialties and practice configurations:
General dentistry practices
Pediatric dental offices
Orthodontic practices
Periodontal specialists
Endodontic practices
Oral and maxillofacial surgery centers
Multi-specialty dental groups
Dental service organization (DSO) affiliated practices
Start-up and emerging dental practices
Established practices transitioning to Practice-Web
Most practices are fully operational with our comprehensive services within 24 to 48 hours from initial consultation to complete implementation. We prioritize smooth, professionally managed transitions with minimal disruption to your daily operations, patient care delivery, and staff workflows. Expedited implementations can be accommodated for practices with urgent needs, significant billing backlogs, or time-sensitive situations such as staff departures.
Absolutely and without exception. You maintain complete ownership and unrestricted 24/7 access to all your Practice-Web data, patient records, financial information, and system functionality at all times. We work transparently within your system as an extension of your team, and you can access reports, run queries, view patient accounts, generate statements, post payments, and monitor all financial data and activities whenever you need without any restrictions, delays, or special permissions required.
Your dedicated account manager is available during business hours for consultations, performance reviews, strategic planning sessions, and routine inquiries. Our technical support team provides immediate assistance for time-sensitive matters, urgent billing issues, and system questions. Most routine inquiries receive resolution within 24 hours or less, urgent matters are addressed immediately with same-day response, and we provide regular proactive communication including monthly performance reports, quarterly business reviews, and timely alerts about important issues or opportunities.
We offer transparent percentage-based pricing calculated on successfully collected revenue, directly aligning our financial success with yours and ensuring we’re highly motivated to maximize your collections and minimize write-offs. Flat-fee monthly options are also available for practices that prefer predictable costs and simplified budgeting. Hybrid pricing models combining both approaches can be customized. Contact us for a detailed proposal tailored to your practice size, specialty mix, patient volume, insurance mix, and specific service needs and priorities.
Yes, absolutely! This is one of our core specialties. Many practices specifically engage us to resolve substantial accounts receivable backlogs, clean up severely aged claims that have been neglected or improperly worked, recover revenue from denied claims that were never appealed, and address systemic problems that have accumulated over months or years. We specialize in systematic A/R recovery strategies and “clean-up” projects while simultaneously implementing preventive systems, optimized workflows, and comprehensive staff training to eliminate future accumulation and ongoing revenue leakage.
We have extensive experience and established relationships with all major dental insurance carriers including Delta Dental (all state plans), MetLife, Cigna, Aetna, Guardian, United Healthcare Dental, Humana Dental, Principal, Ameritas, Mutual of Omaha, Renaissance, GEHA, Anthem, Blue Cross Blue Shield dental plans, and hundreds of regional carriers, employer-specific plans, union plans, and smaller carriers. We also handle Medicaid programs (state-specific), Medicare Part B when applicable for covered dental services, TRICARE/military dental programs, Veterans Affairs dental benefits, and various government assistance and discount programs.
Our exclusive specialization in Practice-Web-based dental practices sets us fundamentally apart from generalist medical billing companies attempting to serve all healthcare specialties and practice management systems. We understand dental-specific billing complexities and nuances, CDT coding requirements and annual updates, dental insurance policy variations and carrier-specific requirements, common denial reasons and effective appeal strategies, and how to optimize Practice-Web’s powerful cloud-based platform capabilities, Carestream Dental integration features, and reporting tools for maximum financial performance, operational efficiency, and sustained profitability. Our team’s average 15+ years of experience means deep expertise you can trust.
Yes, completely and comprehensively. We work with all current Practice-Web versions, modules, and practice configurations including single-location and multi-location setups. Our team maintains expertise across the entire Practice-Web platform and we stay continuously updated with all Carestream Dental software updates, new feature releases, platform enhancements, integration capabilities with other Carestream products and third-party applications, and emerging technologies to serve you most effectively and help you leverage new capabilities as they become available.
We’re deeply committed to your satisfaction, success, and practice growth; your success is literally our business model. If performance doesn’t meet mutually agreed-upon benchmarks, service level agreements, or your expectations, we work immediately and transparently to understand concerns, identify root causes, address any deficiencies, and implement necessary corrections or adjustments. Our flexible agreements allow you to adjust service levels or discontinue services if needed, though our exceptionally high client satisfaction and retention rates reflect our consistent delivery of outstanding results, responsive service, and genuine partnership approach.
Yes, comprehensive training is included as an integral part of our service. We provide thorough initial training during implementation covering roles and responsibilities, and we offer ongoing education for your team on topics including their responsibilities within optimized workflows, best practices for clinical documentation and coding, how to communicate effectively with patients about financial matters and payment expectations, how to use Practice-Web features more effectively, understanding insurance policies and common issues, and staying current with coding updates and regulatory changes. We view staff education as essential to long-term success and optimal collaboration.
Staff turnover is a common challenge in dental practices, and our service model actually helps insulate you from its financial impact. When staff members leave, we provide training for their replacements at no additional cost. Because we maintain the institutional knowledge about your billing processes and insurance relationships, there’s continuity even when your team changes. This is one of the key advantages of outsourcing, you don’t lose critical billing expertise when employees leave.
Stop leaving money on the table. Let TransDental’s expert billing team handle your revenue cycle management while you focus on providing excellent patient care.
Contact us now to schedule your complimentary practice assessment. We’ll identify opportunities to improve your collections, reduce denials, and streamline your billing operations.
Real Results. Real Practices. Real Success.
Within 2 months of TransDental working in our practice management system, our first-pass acceptance rate jumped from 73% to 96%. They recovered over $47,000 in aging receivables directly through our EHR without disrupting our workflow.
TransDental standardized our billing across three locations and gave me consolidated reporting I never had before. They work seamlessly in our existing EMR with no new software and no learning curve for staff. Our collections are up 28%.
Pediatric insurance is incredibly complex, but TransDental's team handles it all through our practice management system. Their verification process catches coverage issues before appointments, and we've cut denials in half.
