Maximize revenue, eliminate claim denials, and empower your team to focus on exceptional patient care with our specialized Open Dental billing solutions.
TransDental delivers comprehensive Open Dental Software billing and revenue cycle management services designed exclusively for dental practices using Open Dental’s powerful and flexible practice management platform. Our specialized expertise helps you capture every earned dollar while dramatically reducing administrative complexity and operational overhead, allowing your team to focus on delivering outstanding patient care and accelerating practice growth.
Our Open Dental-certified billing specialists optimize your practice revenue through strategic claim management, proactive accounts receivable follow-up, and streamlined collection workflows that reduce A/R aging and accelerate cash flow.
Achieve first-pass claim acceptance rates consistently exceeding 98% through rigorous coding accuracy, comprehensive eligibility verification, and thorough claim scrubbing protocols specifically optimized for Open Dental's workflow architecture.
Our team of certified Open Dental specialists leverages every feature of this highly customizable open-source platform to streamline billing operations, customize financial reporting dashboards and implement workflow automations.
Liberate your front office and clinical staff from complex billing responsibilities and insurance frustrations. We handle all insurance verification, claims follow-up, patient statement generation, payment posting and denial management.
Maintain full compliance with continuously evolving insurance requirements, HIPAA security regulations, and dental billing best practices through our extensively trained billing specialists who receive ongoing education in compliance matters.
Access comprehensive financial reports and critical KPIs in real-time through your Open Dental system, providing complete visibility into collections performance, denial patterns, production analysis, and overall practice financial health with highly.
End-to-end revenue cycle management solutions customized for your Open Dental-based dental practice
Comprehensive pre-appointment benefit verification using Open Dental's integrated tools and customizable verification workflows confirms coverage status, deductibles, maximums, frequency limitations, and pre-authorization requirements to eliminate surprise denials.
Efficient electronic and paper claim submission with multi-stage validation using Open Dental's integrated claims management and customizable validation rules ensures accurate coding, proper documentation, and HIPAA-compliant image submission to maximize reimbursement.
Accurate posting of all payments, adjustments, and credits in your Open Dental system with daily reconciliation leveraging flexible payment posting capabilities to ensure financial records remain current, deposits match perfectly, and ERA files process correctly.
Proactive follow-up on outstanding claims and patient balances using Open Dental's integrated Accounts Receivable tools and customizable reporting, working aging reports strategically and implementing evidence-based collection strategies that maximize recovery.
Expert denial analysis with strategic appeal preparation leveraging Open Dental's integrated documentation, imaging, and flexible reporting to identify root causes and patterns, pursuing every legitimately earned dollar through denial tracking and well-documented follow-up.
Professional patient statements using Open Dental's flexible patient communication tools and extensive statement design capabilities, improving payment rates through transparent billing, convenient online payments, and customized collection protocols.
Detailed monthly reports using Open Dental's highly customizable reporting including Query feature covering collections performance, aging analysis, production metrics, and essential KPIs with benchmarks, providing actionable insights for informed practice decisions.
Full-service insurance credentialing and CAQH maintenance integrated with Open Dental provider records, handling customizations and applications, monitoring and implementing deadlines, and ensuring active in-network status across all carriers and networks.
Professional Open Dental insurance billing gives you more control, not less. Our Open Dental specialists work directly within your existing system, i.e. your front desk stays focused on patients while we handle complex insurance follow-ups and claim denials behind the scenes.
We analyze your billing processes, workflows, and Open Dental configuration including custom reports and automation to identify revenue leakage, denial patterns, and establish baseline performance metrics.
We develop a tailored implementation strategy leveraging Open Dental’s flexible platform and customization capabilities including custom report development with 24 to 48 hours implementation and minimal disruption.
We provide role-specific training on optimized workflows and Open Dental’s extensive features including customization capabilities and custom reports with hands-on support ensuring a smooth transition.
Your dedicated account manager conducts regular performance reviews, identifies opportunities, and implements proactive refinements including additional automation and custom reports to maximize value.
TransDental offers revenue cycle management services designed for every dental specialty. We help you uncover hidden revenue opportunities, improve billing accuracy, and enhance your practice’s financial performance.
Schedule your free Open Dental billing analysis and discover exactly how much revenue is slipping through the cracks in your practice.
TransDental’s Open Dental Software billing and RCM services support diverse dental specialties and practice configurations:
General dentistry practices
Pediatric dental offices
Orthodontic practices
Periodontal specialists
Endodontic practices
Oral and maxillofacial surgery centers
Multi-specialty dental groups
Dental service organization (DSO) affiliated practices
Start-up and emerging dental practices
Established practices transitioning to Open Dental
Most practices are fully operational with our comprehensive services within 24 to 48 hours from initial consultation to complete implementation. We prioritize smooth, professionally managed transitions with minimal disruption to your daily operations, patient care delivery, system workflows, and staff responsibilities. Expedited implementations can be accommodated for practices with urgent needs, significant billing backlogs, staff departures, or time-sensitive situations. Our extensive experience with Open Dental’s platform and customization capabilities allows us to implement efficiently while ensuring proper configuration and workflow optimization tailored to your specific practice needs.
Absolutely and without exception. You maintain complete ownership and unrestricted 24/7 access to all your Open Dental data, patient records, financial information, and all system functionality at all times. We work transparently within your system as an extension of your team, and you can access reports, run queries, view patient accounts, generate statements, post payments, monitor all financial data and activities, modify configurations whenever you need without any restrictions, delays, or special permissions required. Open Dental’s open-source nature ensures you always maintain complete control.
This is one of our key differentiators. Open Dental’s open-source architecture and extensive customization capabilities provide unique advantages we fully leverage: custom report development using the Query feature to track exactly what matters to your practice, workflow automation configuration that reduces manual tasks and errors, custom alert setup to prevent issues before they become problems, flexible fee schedule management optimized for your payer mix, customized patient statement designs that improve payment rates, advanced filtering and sorting for efficient A/R management, integration capabilities with other systems and tools, and configuration optimization that most practices never fully utilize. Our deep expertise in Open Dental’s customization options allows us to tailor your billing operations precisely to your practice’s unique needs in ways that rigid, proprietary systems cannot match.
Your dedicated account manager is available during business hours for consultations, performance reviews, strategic planning sessions, Open Dental optimization discussions, and routine inquiries. Our technical support team provides immediate assistance for time-sensitive matters, urgent billing issues, and system questions. Most routine inquiries receive resolution within 24 hours or less, urgent matters are addressed immediately with same-day response, and we provide regular proactive communication including monthly performance reports with custom analytics tailored to your practice, quarterly business reviews, timely alerts about important issues or opportunities, and updates on Open Dental features and customization opportunities that can benefit your practice.
We offer transparent percentage-based pricing calculated on successfully collected revenue, directly aligning our financial success with yours and ensuring we’re highly motivated to maximize your collections and minimize write-offs. Flat-fee monthly options are also available for practices that prefer predictable costs and simplified budgeting. Hybrid pricing models combining both approaches can be customized. Contact us for a detailed proposal tailored to your practice size, specialty mix, patient volume, payer mix, and specific service needs and priorities. We believe in transparent pricing with no hidden fees or surprise charges.
Yes, absolutely! This is one of our core specialties and a very common situation when practices first engage us. Many practices specifically contact us to resolve substantial accounts receivable backlogs, clean up severely aged claims that have been neglected or improperly worked, recover revenue from denied claims that were never appealed, address systemic problems that have accumulated over months or years, and fix underlying issues with workflows or system configuration that created the backlog. We specialize in systematic A/R recovery strategies and “clean-up” projects while simultaneously implementing preventive systems, optimized workflows leveraging Open Dental’s customization capabilities, and comprehensive staff training to eliminate future accumulation and ongoing revenue leakage.
We have extensive experience and established relationships with all major dental insurance carriers including Delta Dental (all state plans), MetLife, Cigna, Aetna, Guardian, United Healthcare Dental, Humana Dental, Principal, Ameritas, Mutual of Omaha, Renaissance, GEHA, Anthem, Blue Cross Blue Shield dental plans, and hundreds of regional carriers, employer-specific plans, union plans, and smaller carriers. We also handle Medicaid programs (state-specific variations), Medicare Part B when applicable for covered dental services, TRICARE/military dental programs, Veterans Affairs dental benefits, and various government assistance and discount programs.
Our specialized expertise in Open Dental’s platform and deep understanding of its customization capabilities is the fundamental differentiator. Unlike generalist medical billing companies or dental billing companies that work with dozens of different systems superficially, we deeply understand Open Dental’s unique open-source architecture, extensive customization options, Query feature for custom reporting, workflow automation capabilities, and how to optimize this flexible platform specifically for maximum revenue capture and operational efficiency. We understand dental-specific billing complexities, CDT coding requirements and annual updates, dental insurance nuances and carrier-specific requirements, and how to leverage Open Dental’s powerful customization to address these challenges in ways proprietary systems cannot. Our team’s average 20+ years of experience in dental billing combined with Open Dental expertise means deep, seasoned knowledge you can trust.
Yes, completely and comprehensively. We work with all current Open Dental versions and maintain expertise across the entire platform including cloud-hosted and server-based configurations, heavily customized implementations, and standard setups. Our team stays continuously updated with all Open Dental software updates, new feature releases, platform enhancements, and emerging capabilities to serve you most effectively and help you leverage new features as they become available. Whether you’re using the latest version with extensive customizations or a more standard configuration, we have the expertise to optimize your billing operations.
We’re deeply committed to your satisfaction, success, and practice growth. Your success is literally our business model and our reputation depends on consistent delivery. If performance doesn’t meet mutually agreed-upon benchmarks, service level agreements, or your expectations, we work immediately and transparently to understand concerns, identify root causes, address any deficiencies, and implement necessary corrections or adjustments. Our flexible agreements allow you to adjust service levels or discontinue services if needed, though our exceptionally high 99.6% client retention rate reflects our consistent delivery of outstanding results, responsive service, genuine partnership approach, and ability to drive meaningful financial improvement.
Yes, comprehensive training is included as an integral part of our service. We provide thorough initial training during implementation and ongoing education for your team on topics including their responsibilities within optimized workflows, how to leverage Open Dental’s extensive features effectively for billing success including customization capabilities, best practices for documentation and coding that support clean claims, how to communicate effectively with patients about financial matters, understanding insurance policies and common issues, utilizing Open Dental’s reporting and Query features, navigating custom reports and automated workflows we’ve configured, and staying current with system updates and new features. We view staff education as essential to long-term success and optimal collaboration between your team and ours.
Staff turnover is one of the most challenging aspects of maintaining effective in-house billing, and our service model specifically insulates you from its financial impact. When staff members leave, whether billing staff or front desk personnel; we provide training for their replacements at no additional cost. Because we maintain the institutional knowledge about your billing processes, insurance relationships, payer-specific requirements, claim submission procedures, and Open Dental configuration including all customizations, there’s complete continuity even when your team changes. This is one of the most valuable advantages of outsourcing that you never lose critical billing expertise, historical knowledge, custom report understanding, or momentum when employees leave. Many practices engage us specifically because of recurring staff turnover problems that were costing them revenue and creating operational disruption.
Absolutely! This is one of our passions and a major differentiator. Many Open Dental practices use only a fraction of the software’s powerful capabilities. As part of our service, we identify underutilized features that can improve your billing efficiency and revenue capture, develop custom reports using the Query feature tailored to your specific needs, configure workflow automation to reduce manual tasks, optimize your system settings for better performance, create custom alerts to prevent billing issues, and recommend specific Open Dental capabilities that align with your practice goals. We help you maximize your return on investment in both our services and your practice management software by fully leveraging Open Dental’s extensive customization options.
Stop leaving money on the table. Let TransDental’s expert billing team handle your revenue cycle management while you focus on providing excellent patient care.
Contact us now to schedule your complimentary practice assessment. We’ll identify opportunities to improve your collections, reduce denials, and streamline your billing operations.
Real Results. Real Practices. Real Success.
Within 2 months of TransDental working in our practice management system, our first-pass acceptance rate jumped from 73% to 96%. They recovered over $47,000 in aging receivables directly through our EHR without disrupting our workflow.
TransDental standardized our billing across three locations and gave me consolidated reporting I never had before. They work seamlessly in our existing EMR with no new software and no learning curve for staff. Our collections are up 28%.
Pediatric insurance is incredibly complex, but TransDental's team handles it all through our practice management system. Their verification process catches coverage issues before appointments, and we've cut denials in half.
