Accelerate revenue, eliminate claim denials, and free your team to focus on delivering exceptional patient care with our specialized iDentalSoft billing solutions.
TransDental delivers comprehensive iDentalSoft billing and revenue cycle management services designed exclusively for dental practices using iDentalSoft’s innovative practice management platform. Our specialized expertise helps you capture every earned dollar while dramatically reducing administrative complexity and operational overhead, allowing your team to focus on what matters most, i.e. outstanding patient care.
Our iDentalSoft-certified billing specialists maximize your practice revenue through strategic claim management, aggressive accounts receivable follow-up, and optimized collection workflows that reduce A/R aging and accelerate cash flow.
Achieve first-pass claim acceptance rates consistently exceeding 97% through rigorous coding accuracy, real-time eligibility verification, and comprehensive claim scrubbing protocols specifically optimized for iDentalSoft.
Our team of certified iDentalSoft specialists leverages every feature of this powerful platform to streamline billing operations, customize financial reporting dashboards, implement workflow automations, and unlock advanced capabilities.
Liberate your front office and clinical staff from complex billing tasks and insurance frustrations. We handle all insurance verification, claims follow-up, payment posting, denial management, and collection activities.
Maintain full compliance with continuously evolving insurance requirements, HIPAA security regulations, and dental billing best practices through our extensively trained billing specialists who receive ongoing education in compliance matters.
Access comprehensive financial reports and critical KPIs in real-time through your iDentalSoft system, providing complete transparency into collections performance, denial patterns, production analysis, and overall practice’ financial health.
End-to-end revenue cycle management solutions customized for your iDentalSoft-based dental practice
Comprehensive pre-appointment benefit verification using iDentalSoft's integrated tools confirms coverage status, deductibles, maximums, frequency limitations, and pre-authorization requirements to eliminate surprise denials.
Efficient electronic and paper claim submission with multi-stage validation using iDentalSoft's integrated claims management ensures accurate coding, proper documentation, and HIPAA-compliant image submission to maximize reimbursement.
Accurate posting of all payments, adjustments, and credits in your iDentalSoft system with daily reconciliation ensuring financial records remain current, deposits match perfectly, and ERA files process correctly.
Proactive follow-up on outstanding claims and patient balances using iDentalSoft's integrated A/R tools, working aging reports strategically and implementing evidence-based collection strategies that maximize recovery.
Expert denial analysis with strategic appeal preparation leveraging iDentalSoft's integrated documentation and imaging, identifying root causes and pursuing every legitimately earned dollar through well-documented follow-up.
Professional patient statements using iDentalSoft's exclusive patient communication tools with flexible payment plans, improving payment rates through transparent billing, convenient online options, and automated reminders.
Detailed monthly reports using iDentalSoft's robust analytics covering collections performance, aging analysis, production metrics, and essential KPIs with benchmarks, providing actionable insights for informed practice decisions.
Full-service insurance credentialing and CAQH maintenance integrated with iDentalSoft provider records, handling applications, monitoring deadlines, and ensuring active in-network status across all carriers and networks.
Professional iDentalSoft insurance billing gives you more control, not less. Our iDentalSoft specialists work directly within your existing system, i.e. your front desk stays focused on patients while we handle complex insurance follow-ups and claim denials behind the scenes.
We analyze your billing processes, workflows, and iDentalSoft utilization to identify revenue leakage, denial patterns, and establish baseline performance metrics.
We develop a tailored implementation strategy leveraging iDentalSoft’s integrated platform benefits with 24 to 48 hours implementation and minimal disruption.
We provide role-specific training on optimized workflows and iDentalSoft features with hands-on support ensuring a smooth, confident transition.
Your dedicated account manager conducts regular performance reviews, identifies opportunities, and implements proactive refinements to maximize value.
TransDental offers revenue cycle management services designed for every dental specialty. We help you uncover hidden revenue opportunities, improve billing accuracy, and enhance your practice’s financial performance.
Schedule your free iDentalSoft billing analysis and discover exactly how much revenue is slipping through the cracks in your practice.
TransDental’s iDentalSoft billing and RCM services support diverse dental specialties and practice configurations:
General dentistry practices
Pediatric dental offices
Orthodontic practices
Periodontal specialists
Endodontic practices
Oral and maxillofacial surgery centers
Multi-specialty dental groups
Dental service organization (DSO) affiliated practices
Start-up and emerging dental practices
Established practices transitioning to iDentalSoft
Most practices are fully operational with our comprehensive services within 24 to 48 hours from initial consultation to complete implementation. We prioritize smooth, professionally managed transitions with minimal disruption to your daily operations, patient care delivery, system workflows, and staff responsibilities. Expedited implementations can be accommodated for practices with urgent needs, significant billing backlogs, staff departures, or time-sensitive situations. Our extensive experience with iDentalSoft’s intuitive platform allows us to implement efficiently while ensuring proper configuration and workflow optimization.
Absolutely and without exception. You maintain complete ownership and unrestricted 24/7 access to all your iDentalSoft data, patient records, financial information, and all system functionality at all times. We work transparently within your system as an extension of your team, and you can access reports, run queries, view patient accounts, generate statements, post payments, monitor all financial data and activities whenever you need without any restrictions, delays, or special permissions required. Your data is always yours.
This is one of our key differentiators. We deeply understand iDentalSoft’s intuitive interface and workflow design, which allows us to implement efficient billing processes that your staff can easily understand and support. We leverage iDentalSoft’s integrated verification tools for real-time eligibility checking, utilize its reporting capabilities for proactive A/R management, optimize its claims management features for faster submission and follow-up, and use its patient communication tools to improve collections. Our expertise in iDentalSoft’s specific workflow architecture enables us to maximize efficiency and revenue capture in ways that generalist billing companies cannot.
Your dedicated account manager is available during business hours for consultations, performance reviews, strategic planning sessions, iDentalSoft optimization discussions, and routine inquiries. Our technical support team provides immediate assistance for time-sensitive matters, urgent billing issues, and system questions. Most routine inquiries receive resolution within 24 hours or less, urgent matters are addressed immediately with same-day response, and we provide regular proactive communication including monthly performance reports with detailed analytics, quarterly business reviews, timely alerts about important issues or opportunities, and updates on iDentalSoft features that can benefit your practice.
We offer transparent percentage-based pricing calculated on successfully collected revenue, directly aligning our financial success with yours and ensuring we’re highly motivated to maximize your collections and minimize write-offs. Flat-fee monthly options are also available for practices that prefer predictable costs and simplified budgeting. Hybrid pricing models combining both approaches can be customized. Contact us for a detailed proposal tailored to your practice size, specialty mix, patient volume, payer mix, and specific service needs and priorities. We believe in transparent pricing with no hidden fees or surprise charges.
Yes, absolutely! This is one of our core specialties and a very common situation when practices first engage us. Many practices specifically contact us to resolve substantial accounts receivable backlogs, clean up severely aged claims that have been neglected or improperly worked, recover revenue from denied claims that were never appealed, address systemic problems that have accumulated over months or years, and fix underlying issues with workflows or system configuration that created the backlog. We specialize in systematic A/R recovery strategies and “clean-up” projects while simultaneously implementing preventive systems, optimized workflows, and comprehensive staff training to eliminate future accumulation and ongoing revenue leakage.
We have extensive experience and established relationships with all major dental insurance carriers including Delta Dental (all state plans), MetLife, Cigna, Aetna, Guardian, United Healthcare Dental, Humana Dental, Principal, Ameritas, Mutual of Omaha, Renaissance, GEHA, Anthem, Blue Cross Blue Shield dental plans, and hundreds of regional carriers, employer-specific plans, union plans, and smaller carriers. We also handle Medicaid programs (state-specific variations), Medicare Part B when applicable for covered dental services, TRICARE/military dental programs, Veterans Affairs dental benefits, and various government assistance and discount programs.
Our specialized expertise in iDentalSoft’s platform is the fundamental differentiator. Unlike generalist medical billing companies or dental billing companies that work with dozens of different systems superficially, we deeply understand iDentalSoft’s unique workflow design, intuitive interface, specific features and capabilities, and how to optimize the platform specifically for maximum revenue capture and operational efficiency. We understand dental-specific billing complexities, CDT coding requirements and annual updates, dental insurance nuances and carrier-specific requirements, and how these intersect with iDentalSoft’s capabilities. Our team’s average 17+ years of experience in dental billing means deep, seasoned expertise you can trust.
Yes, completely and comprehensively. We work with all current iDentalSoft versions and maintain expertise across the entire platform and its various configurations. Our team stays continuously updated with all iDentalSoft software updates, new feature releases, platform enhancements, integration capabilities, and emerging technologies to serve you most effectively and help you leverage new capabilities as they become available. Whether you’re using the latest version or an earlier release, we have the expertise to optimize your billing operations.
We’re deeply committed to your satisfaction, success, and practice growth; your success is literally our business model and our reputation depends on consistent delivery. If performance doesn’t meet mutually agreed-upon benchmarks, service level agreements, or your expectations, we work immediately and transparently to understand concerns, identify root causes, address any deficiencies, and implement necessary corrections or adjustments. Our flexible agreements allow you to adjust service levels or discontinue services if needed, though our exceptionally high 99.4% client satisfaction rate reflects our consistent delivery of outstanding results, responsive service, genuine partnership approach, and ability to drive meaningful financial improvement.
Yes, comprehensive training is included as an integral part of our service. We provide thorough initial training during implementation and ongoing education for your team on topics including their responsibilities within optimized workflows, how to leverage iDentalSoft features effectively for billing success, best practices for documentation and coding that support clean claims, how to communicate effectively with patients about financial matters, understanding insurance policies and common issues, utilizing iDentalSoft’s reporting and analytics tools, and staying current with system updates and new features. We view staff education as essential to long-term success and optimal collaboration between your team and ours.
Staff turnover is one of the most challenging aspects of maintaining effective in-house billing, and our service model specifically insulates you from its financial impact. When staff members leave, whether billing staff or front desk personnel; we provide training for their replacements at no additional cost. Because we maintain the institutional knowledge about your billing processes, insurance relationships, payer-specific requirements, claim submission procedures, and iDentalSoft configuration, there’s complete continuity even when your team changes. This is one of the most valuable advantages of outsourcing; you never lose critical billing expertise, historical knowledge, or momentum when employees leave. Many practices engage us specifically because of recurring staff turnover problems that were costing them revenue and creating operational chaos.
Stop leaving money on the table. Let TransDental’s expert billing team handle your revenue cycle management while you focus on providing excellent patient care.
Contact us now to schedule your complimentary practice assessment. We’ll identify opportunities to improve your collections, reduce denials, and streamline your billing operations.
Real Results. Real Practices. Real Success.
Within 2 months of TransDental working in our practice management system, our first-pass acceptance rate jumped from 73% to 96%. They recovered over $47,000 in aging receivables directly through our EHR without disrupting our workflow.
TransDental standardized our billing across three locations and gave me consolidated reporting I never had before. They work seamlessly in our existing EMR with no new software and no learning curve for staff. Our collections are up 28%.
Pediatric insurance is incredibly complex, but TransDental's team handles it all through our practice management system. Their verification process catches coverage issues before appointments, and we've cut denials in half.
