Maximize revenue, eliminate claim denials, and empower your team to focus on exceptional patient care with our specialized Henry Schein One billing solutions.
TransDental delivers comprehensive Henry Schein One billing and revenue cycle management services designed exclusively for dental practices using Henry Schein’s powerful integrated practice management platform including Dentrix Ascend, Dentrix Enterprise, and other Henry Schein One solutions. Our specialized expertise helps you capture every earned dollar while dramatically reducing administrative complexity and operational overhead.
Our Henry Schein One-certified billing specialists optimize your practice revenue through strategic claim management, proactive accounts receivable follow-up, and streamlined collection workflows that reduce A/R aging.
Achieve first-pass claim acceptance rates consistently exceeding 98% through rigorous coding accuracy, real-time eligibility verification, and advanced claim scrubbing protocols specifically calibrated for Henry Schein One's platform.
Our team of certified Henry Schein One specialists leverages the complete feature set of Henry Schein's integrated platform to streamline billing operations, optimize cloud-based workflows, customize financial reporting dashboards automate tasks.
Liberate your front office and clinical staff from complex billing responsibilities and insurance frustrations. We handle all insurance verification, claims follow-up, patient statement generation, payment posting and denial management.
Maintain full compliance with continuously evolving insurance requirements, HIPAA regulations, cloud data protection, and dental billing best practices through our extensively trained billing specialists who receive ongoing education.
Access comprehensive financial reports and critical KPIs in real-time through your Henry Schein One cloud-based platform, providing complete visibility into collections performance, denial patterns, production analysis, and practice financial health.
End-to-end revenue cycle management solutions customized for your Henry Schein One-based dental practice.
Comprehensive pre-appointment benefit verification using Henry Schein One's cloud-based real-time eligibility checking to confirm coverage status, deductibles, frequency limitations, and pre-authorization requirements, eliminating surprise denials.
Efficient electronic and paper claim submission with multi-stage validation using Henry Schein One's integrated eClaims capabilities, ensuring accurate coding, proper documentation, and HIPAA-compliant image submission to maximize reimbursement.
Accurate posting of all payments, adjustments, and credits in your Henry Schein One cloud-based system with daily reconciliation ensuring financial records remain current, deposits match perfectly, and ERA files process correctly.
Proactive follow-up on outstanding claims and patient balances using Henry Schein One's integrated A/R tools and reporting, working aging reports strategically and implementing evidence-based collection strategies that maximize recovery.
Expert denial analysis with strategic appeal preparation leveraging Henry Schein One's integrated documentation and imaging capabilities, identifying root causes and pursuing every legitimately earned dollar through follow-up.
Professional patient statements using Henry Schein One's patient portal and text-to-pay capabilities with flexible payment plans, improving payment rates through transparent billing, convenient online options, and automated reminders.
Detailed monthly reports using Henry Schein One's robust cloud-based analytics covering collections performance, aging analysis, production metrics, and essential KPIs with benchmarks, providing actionable insights accessible from any device.
Full-service insurance credentialing and CAQH maintenance integrated with Henry Schein One's multi-location management, handling applications, monitoring deadlines, and ensuring active in-network status across all practice locations.
Professional Henry Schein One insurance billing gives you more control, not less. Our Henry Schein One specialists work directly within your existing system, i.e. your front desk stays focused on patients while we handle complex insurance follow-ups and claim denials behind the scenes.
We analyze your billing processes, workflows, and Henry Schein One utilization across all locations to identify revenue leakage, denial patterns, and establish baseline performance metrics.
We develop a tailored implementation strategy leveraging Henry Schein One’s cloud-based platform and multi-location capabilities with 2-4 week per location implementation.
We provide role-specific training across all locations on optimized workflows and Henry Schein One cloud-based features with hands-on support ensuring a smooth transition.
Your dedicated account manager conducts regular performance reviews across all locations, identifies opportunities, and implements proactive refinements to maximize value from our partnership.
TransDental offers revenue cycle management services designed for every dental specialty. We help you uncover hidden revenue opportunities, improve billing accuracy, and enhance your practice’s financial performance.
General dentistry practices
Pediatric dental offices
Orthodontic practices
Periodontal specialists
Endodontic practices
Oral and maxillofacial surgery centers
Multi-specialty dental groups
Dental service organization (DSO) affiliated practices
Start-up and emerging dental practices
Established practices transitioning to Henry Schein One
Most single-location practices are fully operational with our comprehensive services within 24 to 48 hours from initial consultation to complete implementation. Multi-location practices may be implemented in phases or simultaneously depending on your preference and operational requirements. We prioritize smooth, professionally managed transitions with minimal disruption to your daily operations, patient care delivery, cloud-based workflows, and staff responsibilities. Expedited implementations can be accommodated for practices with urgent needs, significant billing backlogs, staff departures, or time-sensitive situations. Our extensive experience with Henry Schein One’s cloud platform allows us to implement efficiently while ensuring proper configuration across all locations.
Absolutely and without exception. You maintain complete ownership and unrestricted 24/7 access to all your Henry Schein One data, patient records, financial information, and all cloud-based system functionality at all times from any internet-connected device. We work transparently within your system as an extension of your team, and you can access reports, run queries, view patient accounts, generate statements, post payments, monitor all financial data and activities, access from mobile devices, and utilize all Henry Schein One features whenever you need without any restrictions, delays, or special permissions required.
This is one of our key differentiators. Henry Schein One’s cloud architecture provides unique advantages we fully leverage: real-time access to data from anywhere for faster issue resolution, ability to work on your billing from multiple locations simultaneously, automatic system updates ensuring we’re always using latest features, superior data backup and disaster recovery, enhanced security protocols, seamless integration across multiple locations, mobile access for urgent matters, and advanced reporting and analytics capabilities. The cloud platform allows us to provide more responsive service and better visibility into your practice performance regardless of where you or we are located.
Yes, absolutely. Our team has extensive expertise with both Dentrix Ascend (Henry Schein One’s cloud-based solution) and Dentrix Enterprise (the server-based multi-location solution), as well as practices transitioning between them. We understand the unique features, workflows, and capabilities of each platform and optimize our services accordingly. We also support practices using other Henry Schein One solutions and can help coordinate billing across different systems during transitions.
Your dedicated account manager is available during business hours for consultations, performance reviews, strategic planning sessions, Henry Schein One optimization discussions, and routine inquiries. Our technical support team provides immediate assistance for time-sensitive matters, urgent billing issues, and system questions. Most routine inquiries receive resolution within 24 hours or less, urgent matters are addressed immediately with same-day response, and we provide regular proactive communication including monthly performance reports (with multi-location consolidated views), quarterly business reviews, timely alerts about important issues or opportunities, and updates on Henry Schein One features that can benefit your practice.
We offer transparent percentage-based pricing calculated on successfully collected revenue, directly aligning our financial success with yours and ensuring we’re highly motivated to maximize your collections and minimize write-offs. For multi-location practices, we offer volume pricing that becomes more favorable as you add locations. Flat-fee monthly options are also available for practices that prefer predictable costs and simplified budgeting. Hybrid pricing models combining both approaches can be customized. Contact us for a detailed proposal tailored to your practice size, number of locations, specialty mix, patient volume, payer mix, and specific service needs and priorities.
Yes, absolutely—this is one of our core specialties and a very common situation when practices first engage us. Many practices specifically contact us to resolve substantial accounts receivable backlogs across multiple locations, clean up severely aged claims that have been neglected or improperly worked, recover revenue from denied claims that were never appealed, address systemic problems that have accumulated over months or years, and fix underlying issues with workflows or system configuration that created the backlog. We specialize in systematic A/R recovery strategies and “clean-up” projects while simultaneously implementing preventive systems, optimized workflows, and comprehensive staff training to eliminate future accumulation and ongoing revenue leakage.
We have extensive experience and established relationships with all major dental insurance carriers including Delta Dental (all state plans), MetLife, Cigna, Aetna, Guardian, United Healthcare Dental, Humana Dental, Principal, Ameritas, Mutual of Omaha, Renaissance, GEHA, Anthem, Blue Cross Blue Shield dental plans, and hundreds of regional carriers, employer-specific plans, union plans, and smaller carriers. We also handle Medicaid programs (state-specific variations), Medicare Part B when applicable for covered dental services, TRICARE/military dental programs, Veterans Affairs dental benefits, and various government assistance and discount programs.
Our specialized expertise in Henry Schein One’s cloud-based platform and multi-location capabilities is the fundamental differentiator. Unlike generalist medical billing companies or dental billing companies that work with multiple systems superficially, we deeply understand how to leverage Henry Schein One’s unique cloud architecture, multi-location management features, integrated reporting, and advanced capabilities for optimal billing outcomes. We understand dental-specific billing complexities, CDT coding requirements, dental insurance nuances, and how to optimize Henry Schein One specifically for maximum revenue capture and operational efficiency. Our team’s average 20+ years of experience means deep, seasoned expertise you can trust. We also specialize in multi-location coordination and DSO-specific requirements that many billing companies can’t handle effectively.
Yes, completely and comprehensively. We work with all current Henry Schein One solutions including Dentrix Ascend (cloud-based), Dentrix Enterprise (server-based multi-location), and other Henry Schein One integrated products. We maintain expertise across single-location and multi-location configurations, cloud-based and server-based deployments, and we stay continuously updated with all Henry Schein One software updates, new feature releases, platform enhancements, integration capabilities, and emerging technologies to serve you most effectively and help you leverage new capabilities as they become available.
We’re deeply committed to your satisfaction, success, and practice growth—your success is literally our business model and our reputation depends on delivering results. If performance doesn’t meet mutually agreed-upon benchmarks, service level agreements, or your expectations, we work immediately and transparently to understand concerns, identify root causes, address any deficiencies, and implement necessary corrections or adjustments. Our flexible agreements allow you to adjust service levels or discontinue services if needed, though our exceptionally high 99.6% client retention rate reflects our consistent delivery of outstanding results, responsive service, genuine partnership approach, and ability to drive meaningful financial improvement across practices of all sizes.
Yes, comprehensive training is included as an integral part of our service. We provide thorough initial training during implementation and ongoing education for your team on topics including their responsibilities within optimized workflows, how to leverage Henry Schein One’s cloud-based features effectively, best practices for documentation and coding, how to communicate effectively with patients about financial matters, understanding insurance policies and common issues, utilizing Henry Schein One’s reporting and analytics tools, accessing the system remotely, and staying current with system updates and new features. We view staff education as essential to long-term success and optimal collaboration. For multi-location practices, we ensure consistent training and processes across all locations.
Multi-location practices and DSOs are one of our specialties. We understand the unique challenges of coordinating billing across multiple locations including: standardizing processes while respecting location-specific needs, centralizing billing functions where beneficial, providing consolidated reporting across locations, ensuring consistent performance standards, managing provider credentialing across locations, coordinating with corporate offices, and leveraging Henry Schein One’s multi-location capabilities. We can provide centralized billing for all locations or location-specific support based on your organizational structure and preferences. Our scalable model grows with you as you add locations through organic growth or acquisition.
Stop leaving money on the table. Let TransDental’s expert billing team handle your revenue cycle management while you focus on providing excellent patient care.
Contact us now to schedule your complimentary practice assessment. We’ll identify opportunities to improve your collections, reduce denials, and streamline your billing operations.
Real Results. Real Practices. Real Success.
Within 2 months of TransDental working in our practice management system, our first-pass acceptance rate jumped from 73% to 96%. They recovered over $47,000 in aging receivables directly through our EHR without disrupting our workflow.
TransDental standardized our billing across three locations and gave me consolidated reporting I never had before. They work seamlessly in our existing EMR with no new software and no learning curve for staff. Our collections are up 28%.
Pediatric insurance is incredibly complex, but TransDental's team handles it all through our practice management system. Their verification process catches coverage issues before appointments, and we've cut denials in half.
