Accelerate revenue, eliminate claim rejections, and empower your team to deliver exceptional patient care with our specialized eClinicalWorks dental billing solutions.
TransDental specializes in comprehensive eClinicalWorks billing and revenue cycle management services designed exclusively for dental practices using eClinicalWorks’ integrated practice management and EHR platform. Our proven methodologies help you collect significantly more revenue, faster, while reducing administrative complexity and freeing your team to focus on patient care excellence.
Our eClinicalWorks-certified billing specialists maximize your practice revenue through strategic claim management, proactive accounts receivable follow-up, and streamlined payment workflows that reduce A/R aging and accelerate cash flow.
With first-pass claim acceptance rates consistently exceeding 97%, we minimize costly denials and rejections through meticulous CDT coding accuracy, comprehensive real-time eligibility verification, and thorough claim scrubbing.
Our certified eClinicalWorks specialists master every feature of this powerful integrated platform to optimize billing workflows, leverage EHR-practice management integration benefits and customize financial reporting dashboards.
Free your clinical and administrative staff from complex billing tasks and insurance frustrations. We handle all insurance verification, claims follow-up, patient statement generation, payment posting, denials, and collection activities.
Stay current with continuously evolving insurance requirements, HIPAA security regulations, meaningful use criteria, and dental billing best practices through our extensively trained billing specialists who receive ongoing education.
Access comprehensive financial reports and critical KPIs in real-time through your eClinicalWorks system, providing complete transparency into collections performance, denial patterns, productivity metrics, and overall practice financial health.
Complete revenue cycle management solutions tailored specifically to your eClinicalWorks-based dental practice.
Comprehensive pre-appointment benefit verification using eClinicalWorks' integrated tools. We confirm coverage status, deductibles, maximums, frequency limitations, pre-authorization requirements, and coordinate dual coverage benefits to eliminate surprise denials.
Efficient electronic and paper claim submission with multi-stage validation using eClinicalWorks' integrated tools. We ensure accurate coding, proper documentation attachment, and HIPAA-compliant image submission to maximize reimbursement while maintaining compliance.
Accurate posting of all payments, and credits in eClinicalWorks with full financial/clinical integration. Daily reconciliation ensures financial records remain current, deposits match perfectly, ERA files process correctly, and discrepancies resolve immediately.
Proactive follow-up on outstanding claims and patient balances using eClinicalWorks' integrated A/R tools. We work aging reports strategically, pursue delayed payments persistently, appeal underpayments, and implement evidence-based collection strategies that maximize recovery.
Expert denial analysis with strategic appeal preparation leveraging eClinicalWorks' clinical documentation. We identify root causes, implement preventive corrections, prepare compelling appeals with complete supporting documentation, and pursue every legitimately earned dollar.
Professional patient statements using eClinicalWorks' patient portal integration with flexible payment plans and respectful collection communication. We improve payment rates through transparent billing, convenient online payments, and early intervention strategies.
Detailed monthly reports using eClinicalWorks' integrated capabilities covering collections performance, aging analysis, production metrics, and essential KPIs with benchmarks. Actionable insights provide strategic recommendations for operations, staffing, and financial planning.
Full-service insurance credentialing, re-credentialing, and CAQH maintenance integrated with eClinicalWorks provider records. We handle applications, monitor deadlines, resolve issues, and ensure providers maintain active in-network status across all carriers and networks.
Professional eClinicalWorks insurance billing gives you more control, not less. Our eClinicalWorks specialists work directly within your existing system, i.e. your front desk stays focused on patients while we handle complex insurance follow-ups and claim denials behind the scenes.
We analyze your billing processes, clinical workflows, and eClinicalWorks utilization to identify revenue leakage points, denial patterns, and establish baseline metrics.
We develop a tailored implementation strategy addressing your specific challenges and leveraging eClinicalWorks’ integrated platform benefits with 2-4 week implementation.
We provide role-specific training on optimized workflows and eClinicalWorks features with hands-on support ensuring a smooth, confident transition.
Your dedicated account manager conducts regular performance reviews, identifies opportunities, and implements proactive refinements to maximize value.
TransDental offers revenue cycle management services designed for every dental specialty. We help you uncover hidden revenue opportunities, improve billing accuracy, and enhance your practice’s financial performance.
Schedule your free eClinicalWorks billing analysis and discover exactly how much revenue is slipping through the cracks in your practice.
TransDental’s eClinicalWorks billing and RCM services support diverse dental specialties and practice configurations:
General dentistry practices
Pediatric dental offices
Orthodontic practices
Periodontal specialists
Endodontic practices
Oral and maxillofacial surgery centers
Multi-specialty dental groups
Dental service organization (DSO) affiliated practices
Start-up and emerging dental practices
Most practices are fully operational with our comprehensive services within 24 to 48 hours from initial consultation to complete implementation. We prioritize smooth, professionally managed transitions with minimal disruption to your daily operations, patient care delivery, EHR documentation workflows, and staff responsibilities. Expedited implementations can be accommodated for practices with urgent needs, significant billing backlogs, staff departures, or time-sensitive situations. Our experience with eClinicalWorks’ integrated platform allows us to implement efficiently while ensuring proper integration between clinical and financial workflows.
Absolutely and without exception. You maintain complete ownership and unrestricted 24/7 access to all your eClinicalWorks data, patient records, clinical documentation, financial information, and all system functionality at all times. We work transparently within your system as an extension of your team, and you can access reports, run queries, view patient accounts, review clinical records, generate statements, post payments, document clinical encounters, and monitor all financial data and activities whenever you need without any restrictions, delays, or special permissions required.
This is one of our key differentiators. eClinicalWorks’ integration between clinical documentation and practice management creates unique opportunities for billing success. We leverage clinical notes to support medical necessity for claims and appeals, utilize integrated diagnosis documentation for proper code linkage, access radiographic images and photos directly from the EHR for claim attachments, pull procedure notes and treatment rationale for narrative justifications, and use the integrated platform to streamline workflows and reduce redundant data entry. This clinical documentation access significantly strengthens claims and appeals, leading to higher acceptance rates and successful outcomes.
Your dedicated account manager is available during business hours for consultations, performance reviews, strategic planning sessions, eClinicalWorks optimization discussions, and routine inquiries. Our technical support team provides immediate assistance for time-sensitive matters, urgent billing issues, and system questions. Most routine inquiries receive resolution within 24 hours or less, urgent matters are addressed immediately with same-day response, and we provide regular proactive communication including monthly performance reports with integrated analytics, quarterly business reviews, timely alerts about important issues or opportunities, and updates on eClinicalWorks features that can benefit your practice.
We offer transparent percentage-based pricing calculated on successfully collected revenue, directly aligning our financial success with yours and ensuring we’re highly motivated to maximize your collections and minimize write-offs. Flat-fee monthly options are also available for practices that prefer predictable costs and simplified budgeting. Hybrid pricing models combining both approaches can be customized. We also offer special pricing considerations for integrated medical-dental practices and FQHCs. Contact us for a detailed proposal tailored to your practice size, specialty mix, patient volume, payer mix, integrated care model, and specific service needs and priorities.
Yes, absolutely! This is one of our core specialties and a common situation when practices first engage us. Many practices specifically contact us to resolve substantial accounts receivable backlogs, clean up severely aged claims that have been neglected or improperly worked, recover revenue from denied claims that were never appealed, address systemic problems that have accumulated over months or years, and fix underlying issues with clinical documentation or coding that created the backlog. We specialize in systematic A/R recovery strategies and “clean-up” projects while simultaneously implementing preventive systems, optimized workflows, improved clinical documentation practices, and comprehensive staff training to eliminate future accumulation and ongoing revenue leakage.
We have extensive experience and established relationships with all major dental insurance carriers including Delta Dental (all state plans), MetLife, Cigna, Aetna, Guardian, United Healthcare Dental, Humana Dental, Principal, Ameritas, Mutual of Omaha, Renaissance, GEHA, and hundreds of regional carriers, employer-specific plans, union plans, and smaller carriers. For integrated medical-dental practices, we also work with major medical insurance carriers including United Healthcare, Aetna, Cigna, Blue Cross Blue Shield (all state plans), and Medicare/Medicaid for medically necessary dental procedures. We handle Medicaid programs (state-specific variations), Medicare Part A and B when applicable for covered dental services, TRICARE/military dental programs, Veterans Affairs dental benefits, FQHC alternative payment methodologies, and various government assistance and discount programs.
Our specialized expertise in eClinicalWorks’ integrated platform is the fundamental differentiator. Unlike generalist medical billing companies or dental billing companies that work with multiple systems superficially, we deeply understand how to leverage eClinicalWorks’ unique integration between clinical and financial workflows for optimal billing outcomes. We understand dental-specific billing complexities, CDT coding requirements, dental insurance nuances, and how to optimize eClinicalWorks specifically for dental practices (which requires different configuration than medical practices). Our team’s average 18+ years of experience means deep, seasoned expertise. We also understand medical-dental integration, value-based care models, and FQHC payment methodologies for practices operating in those contexts.
Yes, completely and comprehensively. We work with all current eClinicalWorks versions and deployment models (cloud-based and on-premise), and we maintain expertise across the entire platform including dental-specific configurations, medical-dental integrated configurations, and FQHC-specific setups. Our team stays continuously updated with all eClinicalWorks software updates, new feature releases, platform enhancements, integration capabilities, regulatory compliance requirements, and emerging technologies to serve you most effectively and help you leverage new capabilities as they become available.
We’re deeply committed to your satisfaction, success, and practice growth; your success is literally our business model and our reputation. If performance doesn’t meet mutually agreed-upon benchmarks, service level agreements, or your expectations, we work immediately and transparently to understand concerns, identify root causes, address any deficiencies, and implement necessary corrections or adjustments. Our flexible agreements allow you to adjust service levels or discontinue services if needed, though our exceptionally high 99.7% client retention rate reflects our consistent delivery of outstanding results, responsive service, genuine partnership approach, and ability to drive meaningful financial improvement.
Yes, absolutely. This is crucial for eClinicalWorks practices. Clinical documentation directly impacts billing success in an integrated platform. We provide comprehensive training on clinical documentation best practices that support clean claims, proper diagnosis code selection and documentation, procedure note requirements for billing support, how to document medical necessity, effective use of templates and macros, and understanding what billing needs from clinical documentation. We work collaboratively with clinical staff to ensure they understand the billing impact of their documentation without compromising clinical care or adding significant burden. This integrated approach is a major advantage of working with us as eClinicalWorks specialists.
Staff turnover is one of the most challenging aspects of in-house billing, and our service model specifically insulates you from its financial impact. When staff members leave, whether billing staff or clinical staff; we provide training for their replacements at no additional cost. Because we maintain the institutional knowledge about your billing processes, insurance relationships, payer-specific requirements, claim submission procedures, and eClinicalWorks configuration, there’s complete continuity even when your team changes. This is one of the most valuable advantages of outsourcing, that you never lose critical billing expertise, historical knowledge, or momentum when employees leave. Many practices engage us specifically because of recurring staff turnover problems.
Stop leaving money on the table. Let TransDental’s expert billing team handle your revenue cycle management while you focus on providing excellent patient care.
Contact us now to schedule your complimentary practice assessment. We’ll identify opportunities to improve your collections, reduce denials, and streamline your billing operations.
Real Results. Real Practices. Real Success.
Within 2 months of TransDental working in our practice management system, our first-pass acceptance rate jumped from 73% to 96%. They recovered over $47,000 in aging receivables directly through our EHR without disrupting our workflow.
TransDental standardized our billing across three locations and gave me consolidated reporting I never had before. They work seamlessly in our existing EMR with no new software and no learning curve for staff. Our collections are up 28%.
Pediatric insurance is incredibly complex, but TransDental's team handles it all through our practice management system. Their verification process catches coverage issues before appointments, and we've cut denials in half.
