TransDental specializes in comprehensive Eaglesoft billing and revenue cycle management services designed exclusively for dental practices using Patterson Dental’s Eaglesoft practice management platform. Our proven methodologies help you collect more revenue, faster, while significantly reducing administrative complexity and operational costs.
Our Eaglesoft-certified billing team optimizes your practice revenue through strategic claim management, proactive accounts receivable follow-up, and streamlined collection workflows.
With first-pass claim acceptance rates exceeding 98%, we minimize costly denials and rejections through coding accuracy, comprehensive eligibility verification, and thorough claim scrubbing protocols.
Our certified Eaglesoft specialists master every feature of Patterson Dental's powerful platform to optimize billing workflows, customize financial reporting and leverage automation tools
Free your front office staff from complex billing tasks and insurance headaches. We handle all insurance follow-ups, patient statement generation, payment posting, denial appeals, and collection activities.
Stay current with constantly evolving insurance requirements, HIPAA security regulations, and dental billing best practices through our extensively trained billing specialists.
Access comprehensive financial reports and critical KPIs in real-time through your Eaglesoft system, providing complete transparency into collections performance, denial patterns and production analysis.
Complete revenue cycle management solutions tailored specifically to your Eaglesoft-based dental practice.
We conduct thorough pre-appointment benefit verification confirming coverage status, deductibles, maximums, limitations, and pre-authorization requirements to ensure accurate treatment planning.
Efficient electronic and paper claim submission with multi-stage validation, accurate CDT/ICD-10 coding, proper documentation, and timely submission to maximize reimbursement and minimize rejections.
Accurate posting of all payments, adjustments, and transactions in your Eaglesoft system with daily reconciliation to ensure financial records remain current, accurate, and audit-ready.
Proactive follow-up on outstanding insurance claims and patient balances using strategic collection methods that maximize recovery while maintaining positive patient relationships.
Expert denial analysis with strategic appeal preparation, root cause identification, preventive corrections, and persistent follow-through to recover every dollar your practice has legitimately earned.
Professional statement generation, flexible payment plans, and respectful collection communication that dramatically improves patient payment rates through transparency and early intervention.
Detailed monthly reports covering collections performance, aging analysis, production metrics, and essential KPIs with actionable insights empowering informed decisions about practice operations and growth.
Full-service management of insurance credentialing, re-credentialing, CAQH maintenance, and provider enrollment ensuring your providers maintain active in-network status with all carriers.
Professional Eaglesoft insurance billing gives you more control, not less. Our Eaglesoft specialists work directly within your existing system, i.e. your front desk stays focused on patients while we handle complex insurance follow-ups and claim denials behind the scenes.
We develop a tailored implementation strategy addressing your specific challenges—typically completed in 2-4 weeks.
We provide role-specific training, hands-on support, and clear communication for a smooth transition.
Your dedicated account manager conducts regular reviews, identifies opportunities, and delivers actionable insights.
TransDental offers revenue cycle management services designed for every dental specialty. We help you uncover hidden revenue opportunities, improve billing accuracy, and enhance your practice’s financial performance.
Schedule your free Eaglesoft billing analysis and discover exactly how much revenue is slipping through the cracks in your practice.
TransDental’s Eaglesoft billing and RCM services support diverse dental specialties and practice configurations:
General dentistry practices (single and multi-provider)
Pediatric dental offices and children's dental centers
Orthodontic practices and orthodontic specialists
Periodontal specialists and implant centers
Endodontic practices specializing in root canal therapy
Prosthodontic offices and cosmetic dental practices
Multi-specialty dental groups and comprehensive care centers
Dental service organizations (DSOs) and dental support organizations
Private equity-backed dental groups and platforms
Most practices are fully operational with our comprehensive services within 24 to 48 hours from initial consultation to complete implementation. We prioritize smooth, professionally managed transitions with minimal disruption to your daily operations, patient care delivery, and staff workflows. Expedited implementations can be accommodated for practices with urgent needs, significant billing backlogs, or time-sensitive situations such as staff departures.
Absolutely and without exception. You maintain complete ownership and unrestricted 24/7 access to all your Eaglesoft data, patient records, financial information, and system functionality at all times. We work transparently within your system as an extension of your team, and you can access reports, run queries, view patient accounts, generate statements, post payments, and monitor all financial data and activities whenever you need without any restrictions, delays, or special permissions required.
Your dedicated account manager is available during business hours for consultations, performance reviews, strategic planning sessions, and routine inquiries. Our technical support team provides immediate assistance for time-sensitive matters, urgent billing issues, and system questions. Most routine inquiries receive resolution within 24 hours or less, urgent matters are addressed immediately with same-day response, and we provide regular proactive communication including monthly performance reports, quarterly business reviews, and timely alerts about important issues or opportunities.
We offer transparent percentage-based pricing calculated on successfully collected revenue, directly aligning our financial success with yours and ensuring we’re highly motivated to maximize your collections and minimize write-offs. Flat-fee monthly options are also available for practices that prefer predictable costs and simplified budgeting. Hybrid pricing models combining both approaches can be customized. Contact us for a detailed proposal tailored to your practice size, specialty mix, patient volume, insurance mix, and specific service needs and priorities.
Yes. Many practices come to us with significant accounts receivable backlogs. We specialize in cleaning up aging A/R while implementing systems to prevent future problems.
We have extensive experience and established relationships with all major dental insurance carriers including Delta Dental (all state plans), MetLife, Cigna, Aetna, Guardian, United Healthcare Dental, Humana Dental, Principal, Ameritas, Mutual of Omaha, Renaissance, GEHA, Anthem, Blue Cross Blue Shield dental plans, and hundreds of regional carriers, employer-specific plans, union plans, and smaller carriers. We also handle Medicaid programs (state-specific), Medicare Part B when applicable for covered dental services, TRICARE/military dental programs, Veterans Affairs dental benefits, and various government assistance and discount programs.
Our exclusive specialization in Eaglesoft-based dental practices sets us fundamentally apart from generalist medical billing companies attempting to serve all healthcare specialties and practice management systems. We understand dental-specific billing complexities and nuances, CDT coding requirements and annual updates, dental insurance policy variations and carrier-specific requirements, common denial reasons and effective appeal strategies, and how to optimize Eaglesoft’s powerful platform capabilities, workflow automation features, and reporting tools for maximum financial performance, operational efficiency, and sustained profitability. Our team’s average 15+ years of experience means deep expertise you can trust.
Yes, completely and comprehensively. We work with all current Eaglesoft versions, modules, and practice configurations including single-location and multi-location setups. Our team maintains expertise across the entire Eaglesoft platform including legacy versions for practices that haven’t yet upgraded, and we stay continuously updated with all Patterson Dental software updates, new feature releases, platform enhancements, integration capabilities with other Patterson products, and emerging technologies to serve you most effectively and help you leverage new capabilities.
We’re deeply committed to your satisfaction, success, and practice growth—your success is literally our business model. If performance doesn’t meet mutually agreed-upon benchmarks, service level agreements, or your expectations, we work immediately and transparently to understand concerns, identify root causes, address any deficiencies, and implement necessary corrections or adjustments. Our flexible agreements allow you to adjust service levels or discontinue services if needed, though our exceptionally high client satisfaction and retention rates reflect our consistent delivery of outstanding results, responsive service, and genuine partnership approach.
Yes, comprehensive training is included as an integral part of our service. We provide thorough initial training during implementation covering roles and responsibilities, and we offer ongoing education for your team on topics including their responsibilities within optimized workflows, best practices for clinical documentation and coding, how to communicate effectively with patients about financial matters and payment expectations, how to use Eaglesoft features more effectively, understanding insurance policies and common issues, and staying current with coding updates and regulatory changes. We view staff education as essential to long-term success and optimal collaboration.
Staff turnover is a common challenge in dental practices, and our service model actually helps insulate you from its financial impact. When staff members leave, we provide training for their replacements at no additional cost. Because we maintain the institutional knowledge about your billing processes and insurance relationships, there’s continuity even when your team changes. This is one of the key advantages of outsourcing that you don’t lose critical billing expertise when employees leave.
Stop leaving money on the table. Let TransDental’s expert billing team handle your revenue cycle management while you focus on providing excellent patient care.
Contact us now to schedule your complimentary practice assessment. We’ll identify opportunities to improve your collections, reduce denials, and streamline your billing operations.
Real Results. Real Practices. Real Success.
Within 2 months of TransDental working in our practice management system, our first-pass acceptance rate jumped from 73% to 96%. They recovered over $47,000 in aging receivables directly through our EHR without disrupting our workflow.
TransDental standardized our billing across three locations and gave me consolidated reporting I never had before. They work seamlessly in our existing EMR with no new software and no learning curve for staff. Our collections are up 28%.
Pediatric insurance is incredibly complex, but TransDental's team handles it all through our practice management system. Their verification process catches coverage issues before appointments, and we've cut denials in half.
