Statistics show that dental practices have between $75,000 and $250,000 sitting in aged AR that they’ve written off as dead money. As those receivables age, they get harder to collect. Unless you bring in TransDental’s specialists who recover the “uncollectable” money other billing companies have thrown in the trash. It’s time to stop leaving your money on the table.
Whether you’re struggling with denied insurance claims or aged patient balances, TransDental’s specialized accounts receivable management eliminates payment delays and recovers revenue other billing companies write off as uncollectable.
When a patient schedules treatment, our team verifies coverage, benefits, deductibles, co-pays, annual maximums, and pre-authorizations so you know exactly what insurance pays and what the patient owes upfront.
Our certified dental coding specialists submit every claim with accurate CDT codes and documentation that satisfies insurance company requirements on the first submission and use our RPA to catch errors before submission.
TransDental’s AR team pursues every dollar with insurance follow-ups, escalations, and denial appeals, while patient balances are managed through multi-channel outreach and financing support.
We specialize in recovering aged accounts receivable that traditional billing companies ignore like insurance underpayments requiring contract verification, partially paid claims needing appeals, suspended claims etc.
Most dental practice owners don’t realize how much money is trapped in their accounts receivable. Let’s do the math on YOUR practice right now:
That’s not theoretical money. That’s real revenue you’ve earned but never collected. Every dollar stuck in aged AR is a dollar working for someone else; not you. TransDental specializes in recovering aged accounts receivable that other dental billing companies have given up on.
Our robotic process automation (RPA) system eliminates the bottlenecks holding your cash flow hostage. Every step in your accounts receivable management from claim submission to payment posting to aging follow-up runs on error-free intelligent automation powered by AI.
We begin with a forensic-level examination of every unpaid claim in your accounts receivable system. Our AR specialists identify the root cause of non-payment, whether it’s coding errors, missing documentation, eligibility issues, or insurance company delays. We categorize each receivable by collectability probability and determine which accounts warrant aggressive pursuit versus write-off recommendations, creating a prioritized recovery roadmap targeting your highest-value receivables first.
For every collectable receivable, we correct the deficiencies that caused non-payment. This includes fixing CDT coding errors, compiling missing clinical documentation, gathering supporting evidence for medical necessity appeals, and preparing strategic resubmission packages tailored to each insurance company’s specific requirements. Our specialists ensure every claim meets current compliance standards and includes bulletproof documentation that satisfies even the strictest insurance auditors.
We deploy persistent, professional collection strategies across multiple channels simultaneously. For insurance receivables, this means strategic appeals, escalation to supervisor levels, provider relations engagement, and state insurance commissioner complaints when appropriate. For patient balances, we use respectful phone outreach, email communication, payment plan arrangements, and coordination with patient financing companies, pursuing every avenue until we recover payment or exhaust all collection options.
Throughout the recovery process, our AR tracking systems monitor every claim’s status in real-time, automatically triggering escalation protocols when insurance companies delay beyond acceptable timeframes. We maintain detailed documentation of every contact attempt, insurance representative interaction, and collection action taken, ensuring nothing falls through the cracks and every receivable receives the persistent follow-up required for maximum recovery rates.
Once we recover payments, we post them to the correct patient ledgers immediately and provide detailed recovery reports showing exactly what was collected. More importantly, we analyze the patterns in your aged AR to identify upstream problems causing collection delays then implement proactive monitoring and prevention protocols that stop future receivables from aging beyond 30-60 days, permanently reducing your AR backlog by 30-50%.
TransDental’s accounts receivable management specialists don’t work for us; they work for you. We become your extended billing department, handling everything from claim submission and denial management to payment posting and aging follow-up..
With TransDental, you get AR Management Services built to fit your specialty: fast, accurate, and hassle-free!
Generic billing gets you generic results. TransDental’s specialized AR management solutions get you paid.
Here’s what typically happens with aged accounts receivable; your billing company (or in-house staff) submits claims. Some get paid quickly. Others hit roadblocks like denials, partial payments, “pending review” status. Then those problematic claims get pushed aside for “new” claims. After 60 days, they’re barely looked at. After 90 days, they’re functionally abandoned. Why? Because most billing operations focus on easy money, not hard money. New claims with clean documentation get prioritized. Aged receivables requiring research, appeals, phone calls, and persistence? Those get ignored until they’re too old to collect. As a result, 15 to 25% of your revenue disappears into the black hole of uncollected AR.
Our nationwide accounts receivable recovery services don’t play the “send one letter and forget it” game that leaves tens of thousands on the table. We deploy forensic-level claim investigation, strategic insurance appeals, and relentless multi-channel pursuit until we’ve exhausted every legitimate collection avenue. The numbers don’t lie: we recover 60-70% of aged receivables that other billing companies have already given up on, typically within 60 days. We don’t just collect money once. We fix the broken processes that created the problem in the first place, so you’re not bleeding revenue year after year.
Our medical billing services adhere strictly to CMS Laws and HIPAA guidelines
Whatever dental insurance you accept, we’ve got you covered. Transdental’s billing experts navigate every major dental insurance network with 20+ years of payor expertise.
We treat your aged AR like fresh claims because to us, they are fresh opportunities. TransDental succeeds because we have:
1,100+ Billing Specialists including AR recovery experts
Proprietary AR Tracking Systems using AI
Insurance Company Relationships
Performance-Based Pricing
Proven Recovery Protocols
Most insurance claims have 12 to 24 month filing deadlines depending on the carrier, though some have shorter windows. Patient balances can typically be collected for 2-7 years depending on state statute of limitations. The key is acting fast because collection rates drop dramatically after 90 days. Even for aged receivables past 180 days, we’ve recovered 40-50% through aggressive pursuit strategies most billing companies don’t use.
Absolutely not when done professionally. Our patient collection specialists use respectful, empathetic communication focused on finding solutions. We offer payment plans, financial counseling, and hardship accommodations. Patients appreciate honest communication about their balances far more than being ignored or suddenly sent to collections. Our approach maintains relationships while recovering revenue, proven by our 99.8% client retention rate.
Most billing companies make 1-2 half-hearted follow-up attempts then abandon aged claims. We deploy forensic investigation, strategic appeals with clinical documentation, insurance company escalation, and persistent multi-channel pursuit. We’ve recovered tens of thousands from A/R that 2-3 previous billing companies failed to collect. Your “uncollectable” receivables are fresh opportunities for specialists who know advanced recovery tactics.
Minimal information for immediate launch:
Setup typically takes 24 to 48 hours. We handle the heavy lifting while you focus on patient care.
Switching to TransDental was the best decision for my practice. Claims are processed faster, collections have improved, and the team feels like an extension of my staff.
I used to spend hours chasing insurance payments, but now I can focus on my patients while TransDental handles everything. Their attention to detail is unmatched.
From day one, TransDental took time to understand how our practice works. The transition was smooth, and within the first month, our revenue increased. Highly recommend them!
TransDental has reduced our claim denials and improved cash flow significantly. I appreciate their transparency and the way they keep us updated every step of the way.
It’s rare to find a dental billing company that truly cares about your success. TransDental’s professionalism and quick response times make them a valuable partner for any practice.
